Contact

Get in Touch

Question about a practice test, your account, or a purchase? Email is the fastest way to reach the team.

Quick Answers

How do I get to my practice tests after buying?

Log in and open your exam from My Progress or the All Exams page. Everything unlocks the moment your payment goes through, no waiting.

I cannot log in.

Enter your email on the login page and we will send you a one-time sign-in code, no password needed. Still stuck? Email us from your checkout email address and we will get you back in. And if you think you signed up with the wrong email address, shoot us a note and we will update it as quickly as possible.

When does my access expire?

48-Hour and 30-Day passes expire that long after purchase, and your account shows the exact date and time. Unlimited access never expires.

I bought the wrong exam.

It happens. Email us within 7 days and we will get you switched to the right one.

How do refunds and receipts work?

Refunds follow our refund policy, and if you finish your prep and do not pass, the Pass Guarantee covers you. Need a copy of your receipt or an invoice? Email us and we will send one over.

Do you offer group or school pricing?

Yes. Tell us a little about your organization and how many people need access, and we will put together a quote.