Contact

Contact Us

Have a question about our practice tests, your account, or a purchase? We are here to help.

Get in Touch

The best way to reach us is by email:

Email: support@medpreps.com

We typically respond within 1 business day.

Common Questions

How do I access my practice tests after purchasing?
Log in to your account and navigate to your exam’s course page. All quizzes and practice exams are available immediately after purchase.

Can I switch to a different exam after purchasing?
Each exam is sold separately. If you purchased the wrong exam, please contact us within 7 days and we will work with you on a resolution.

I forgot my password.
Use the password reset link on the login page. If you still have trouble, email us and we will help you regain access.

Do you offer group or institutional pricing?
Yes. Please email us with details about your organization and the number of users, and we will provide a custom quote.