Privacy Policy

Privacy Policy

Effective Date: March 13, 2026
Last Updated: March 13, 2026

Med Preps LLC (“we,” “us,” or “our”) operates medpreps.com. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

Information You Provide

  • Account information: When you register, we collect your name, email address, and username.
  • Payment information: When you purchase access, payment is processed by Stripe. We do not store your credit card number, CVV, or full card details on our servers. Stripe handles payment data in accordance with PCI-DSS standards.
  • Contact information: If you contact us via our contact form, we collect your name, email, and message content.

Information Collected Automatically

  • Usage data: We collect information about how you interact with our site, including pages visited, quizzes taken, scores, and time spent on the site.
  • Device and browser information: We collect your IP address, browser type, operating system, and device type.
  • Cookies: We use cookies to maintain your login session, remember your preferences, and analyze site usage. You can control cookies through your browser settings, but disabling them may affect site functionality.

2. How We Use Your Information

We use your information to:

  • Provide and maintain your account and access to the service
  • Process your payment
  • Track your quiz progress and scores
  • Respond to your questions and support requests
  • Send important service-related communications (account confirmation, purchase receipt, policy changes)
  • Improve our content, features, and user experience
  • Detect and prevent unauthorized access or account sharing

We do not sell your personal information to third parties. We do not send marketing emails unless you have opted in.

3. Third-Party Services

We use the following third-party services that may receive your data:

  • Stripe (payment processing): Processes your payment securely. See Stripe’s Privacy Policy.
  • Google Analytics (site analytics): Collects anonymized usage data to help us improve the site. See Google’s Privacy Policy.
  • Web hosting provider: Our hosting provider stores site data on servers located in the United States.

4. Data Security

We take reasonable measures to protect your personal information, including encrypted connections (HTTPS/SSL), secure password storage, and limited access to personal data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your account information and quiz progress for as long as your account is active. If you request account deletion, we will remove your personal information within 30 days, except where we are required by law to retain certain records (such as payment transaction records).

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct inaccurate information.
  • Deletion: You can request that we delete your account and personal data.
  • Opt-out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us through our contact page. We will respond within 30 days.

7. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information. To make a request, contact us through our contact page.

8. Children’s Privacy

Med Preps is intended for use by adults preparing for professional certification exams. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected data from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

10. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our contact page.